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Free shipping for orders $150.00 or more before taxes
Orders under $150 will be charged a $15 shipping fee
Shipping within Canada only
Our style is your style! We want you to love your look! Love how you feel!
If what you chose is just not right for you, and you need to exchange or return your purchase, we will be happy to assist you. Please reach out to us by email firstname.lastname@example.org or call us at 1.306.347.0013.
RETURN POLICY FOR PURCHASES ONLINE BY MAIL
Return the item(s) within 14 days from the date on your invoice. We love our garments – please show them the love! Respectfully return them:
✓ With all original tags attached
Clean and odour-free
✓ Without pet hair
✓ In original packaging
✓ No surprises please
Only regular-priced items that meet the above criteria upon inspection are eligible for exchange/return for full refund, less the original shipping fee.
Sale items are final sale. No refunds or exchanges or store credits.
Scarves, jewelry, and undergarments are EXCLUDED from exchanges and returns (non-refundable).
The original shipping charges (including taxes) will be deducted for a full refund.
HOW TO PROCEED WITH YOUR RETURN
Contact us directly by email email@example.com including your sales receipt/invoice number and list the item(s) you would like to return. Then, you’ll receive a Return Authorization (RA) # that MUST be written on the outside of your return package.
Include the original invoice with the shipment with Return Authorization (RA)# recorded on the invoice.
Package your return item(s) in a well-padded envelope or box to prevent damage in transit.RETURN SHIPPING COSTS ARE YOUR RESPONSIBILITY and MUST INCLUDE A TRACKING NUMBER.
We recommend insuring the parcel as we will not be held responsible for damages that occur during shipping or goods lost in transit. Ship the parcel to the following address:
AT Fashion (Returns)
2176 7th Avenue
METHOD OF REFUND: ON REGULAR PRICED GOOD
Once your goods have been received, inspected and eligible, your refund will be issued in the original method of payment less the original shipping costs. Once the refund has been processed, you will be notified by email.
If the item was purchased online but returned in person to the brick and mortar store, your refund will be issued in person, in the original method of payment less the original shipping costs.RETURN POLICY FOR IN-STORE PURCHASE
If item was purchased in-store, a full refund will be issued within 7 days of purchase. Item must be returned in the same condition it left the store.
All Sale Items are Final Sale
We look forward to helping you with your wardrobe needs!
Love your look! Love how you feel!
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